We are dedicated to ensuring a safe, inclusive and supportive learning environment. We understand that concerns may arise regarding your experience, wellbeing, or the quality of your training. If you have a concern, we strongly encourage you to address it promptly and confidently. Every concern is treated seriously and managed with care. Discretion and support will be provided in accordance with our relevant policies and procedures.

Whenever you raise an issue, it will be managed sensitively and in line with established protocols. Our approach ensures that you receive appropriate support throughout the process, and your confidentiality is respected at every stage.

You can be confident that all concerns are approached with seriousness, care and a commitment to finding a resolution. We are here to support you and to maintain a positive environment for all learners.

  • Raise with your Clinical Supervisor
  • Raise with your Educational Supervisor
  • Discuss with Deputy Medical Education Manager
  • The Deputy Medical Education Manager will then escalate to the Director of Medical Education/Strategic Medical Education Manager or Clinical lead as required
  • Still a problem? Come to the Resident Doctors forum to discuss with the Senior Executive team

  • Arrange to meet with your Educational Supervisor
  • Anything e-portfolio based, ask your peers or contact Senior Medical Education Officer.
  • If there is a need to escalate, please discuss with the Deputy Medical Education Manager
  • The Deputy Medical Education Manager will escalate to the College Tutor/GP Programme Directors and the Director of Medica Education/Strategic Medical Education Manager
  • The School will become involved as required

  • Raise with your clinical supervisor at the time
  • Exception report any consistent working hours above your work schedule
  • Attend the Guardian for Safer Working forums- quarterly in the Doctors Mess